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Victim of a criminal offence? What should you do?
 

You will find on this website information, advice, steps to take and useful contacts intended for persons who have suffered a criminal offence directly affecting their integrity.

This website is also intended for relatives of victims as well as for the professionals concerned.​

About this website



Need to talk about it in person?
 

Call us!

 

Not every offence falls within the scope of the Victim Support Act (VSA, LAVI in French), we must therefore carry out an initial assessment of your situation. Appointments are made by telephone only.

 

022 320 01 02

 

Every day from 9 a.m. to 12.30 p.m. and from 1.30 p.m. to 5 p.m.

Consultations by appointment only.​​​

To contact us

Outside these hours and in case of emergency please contact:

  • 117 for the Police

  • 144 for medical emergencies

  • 142 to ask for help if you are experiencing violence

  • 143 for listening and support

  • Foyer Le Pertuis on 022 309 57 28 for emergency accommodation following domestic violence

  • Foyer Le Cœur des Grottes for emergency accommodation following human trafficking (women)

Emergency numbers

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We welcome you regardless of your nationality or your residence status in Switzerland.

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We are here to listen to you, whatever your sexual orientation or gender identity.

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Our premises are accessible to wheelchair users, except for the toilets.

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Our consultations may be conducted with an interpreter for non-French-speaking persons.

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Sign language interpretation is available.

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Would you like to support our work?
 

We receive a subsidy from the Canton of Geneva, but this does not cover all the needs of the Centre.

 

By supporting us financially, you enable us to provide appropriate assistance to all the persons who seek our help.

Support us



Our team is here for you!
 

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CONTACT

 

LAVI Counselling Centre
Boulevard de Saint-Georges 72
1205 Geneva

022 320 01 02

Every day from 9 a.m. to 12.30 p.m. and from 1.30 p.m. to 5 p.m.

Consultations by appointment only.

Contact details and opening hours

Conceived and produced by CO Créations © 2026

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